Policy Information Page

Terms of Service and Purchase Agreement:

By using this website and/or accepting delivery of any product shipped from eSocket (“eSocket”), you (“Customer”) agree to be bound by the terms and conditions listed below. You and eSocket agree that the following terms and conditions are the exclusive terms governing the sales transaction between Customer and eSocket. Any attempt to alter, supplement, modify or amend these terms and conditions by the Customer will be considered a material alteration of this agreement and, therefore, are null and void. In addition, these terms and conditions are subject to change at any time, without prior written notice. Therefore, please check these terms and conditions carefully each time you place an order with or accept delivery of any goods from eSocket.

General Policy:

Prices, specifications and terms of offers are subject to change without notice. eSocket is not responsible for typographical and/or photographical errors. eSocket reserves the right to refuse service to anyone.

Note that all returned items must have a store-issued RMA number. Items returned without valid RMA number will be refused.

eSocket’s direct item coverage programs are for products purchased directly from eSocket.us.  Item coverage is issued solely to the original purchaser and is non-transferable through resale, gifting, or otherwise without written permission from eSocket. Item coverage assumes that the product purchased has been properly used and in its intended manner (as to be determined by eSocket). Any damage caused by mishandling or improper use may result in voidance of all said warranty terms. Any damage caused by other components to a eSocket issued product will also void warranty terms. By purchasing from this site, buyer accepts responsibility for costs associated with damage to other components through normal or abnormal use. eSocket reserves the right to direct warranty claims to the original manufacturers when applicable.

Please allow processing time for an order to be prepared for shipment. eSocket does not guarantee same-day shipping on orders. Sales tax is collected for orders shipping to certain states in accordance with local state laws. eSocket does not process orders on weekends.  The eSocket order process is FIRM.  Orders may be processed immediately upon placement.  Once an order is charged it can no longer be cancelled or changed.  While we will try our best to accommodate change or cancellation requests, those that are received or processed after an order has been charged will have to be denied.

Risk of Loss:

All purchases of physical items from eSocket are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.